Sam Collins founded Shower Door of Canada in the early 1960's as a manufacturer of custom shower doors, catering to the exclusive tastes of Toronto's finest in the suburbs of Forest Hill and Rosedale. At the age of 80 Sam decided it was time to retire and sold the company to its current owners in 1985.
A family owned and operated venture, Peter, Les and Tony have operated the company ever since. The product line has diversified, the customers span North America and the Caribbean, but the attention and level of service continues to be the mark of excellence that the founder Mr. Collins passed on.
The Sales Team
Les ProsserInternet and Inside Sales
Free Trade and the Internet have brought us all closer together in many ways. When not personally greeting customers in the showroom, Les can be found diligently responding to customer inquiries from across Canada, the United States and the Caribbean. His worldwide business experience gives Les an understanding of cultural, technical and legal issues involved in exporting product from Canada.
Les joined Shower Door of Canada in July 2002. He cultivated a knowledge of international business through his work experience in South Africa, Israel and the United States. Les has lived in Toronto for over 25 years and prior to joining Shower Door he has worked in the Home Service, Renovation and Computer Education industries.
The Customer Service Team
Peter KatzScheduling and Installation Co-ordination
Peter takes charge of the various processes involved in successfully executing the job once the sale has been closed. His tasks include scheduling installers to accurately measure the job and ensure that all calculations and job details are covered off prior to glass ordering. Once product is ready for installation, Peter's job is to schedule installers and ensure that job is completed to customer satisfaction. As master juggler, Peter is well known for his composure under pressure.
Annie BahanosOrder Processing and Customer Service
Annie's role is to make sure that product gets ordered on a timely basis. In backing up Peter, Annie ensures that jobs get measured, ordered, installed or shipped. Annie has over 15 years experience in the Construction Industry and brings a whole new dimension to Shower Door of Canada in terms of prioritizing customer service.
Tony KatzMarketing and Administration
Tony brings to the table a unique blend of ideas and talents acquired in the computer software, telecommunications and construction industries. His primary role is to ensure the company products are well marketed and that the computer ordering and financial systems are optimized for effective customer service.
Risa KatzAccounts Payable and Collections
Risa's job is to take care of the money. She makes sure that customer deposits are secured, invoices are sent out and collections are received. Her role is critical to ensure that funds are on hand to keep our various vendors, installers and suppliers paid on a timely basis.
The Installation Team
The guys who deliver the goods are the single most critical component of our company. We are proud to say that our installers are the highest paid professionals in the industry. In return, we demand the best quality of service available.
All of our installers measure and install their own jobs, thus taking accountability for their own work.
JoeProject Manager and Senior Glass Technician
As Project Manager, Joe is responsible for ensuring that Major Projects are run smoothly by coordinating measuring, order processing, delivery and installation in a timely and professional manner.
Joe is an integral part of our operation. He has been with Shower Door of Canada for over 20 years. His expertise in design, measurement and installation is unsurpassed in the industry. He serves as a mentor for our younger installers as his skills with mirror and glass are matched only by his pleasant demeanour and excellent rapport with our customers.
Joe specializes in custom glass shower enclosures, frameless commercial entry systems and mirror.
AshSenior Glass Technician
Ash gained his experience in the Shower Door and Glass business by learning the business under Joe Vitale's tutelage from the bottom up. The superior skills that Ash has attained gives the company tremendous flexibility as it continues to grow. No glass panel is too big, no angle is too tight, no job is too tricky. His talents serve as a great asset for the junior installers who assist and learn from his abilities.
Ash specializes in custom glass shower enclosures, commercial entry systems and mirror.
MikeLead Repair Technician / Installer
Mike or as some customers call him "Mac Guyver" is our best trouble shooting technician. He gladly takes on challenging repairs - old and new - and is often requested by customers and contractors alike. Whenever a simple solution to a complex problem is needed - we send him in. As an installer he is brutally honest, time efficient and pays attention to the little details that make the difference in the long run.
Mike specializes in custom glass and pre-fabricated shower enclosures as well as mirror in both residential and commercial environments.
Dave performs most of his work in the Northern reaches of Ontario. He covers the area North of Barrie including Wasaga, Muskoka and the Kawarthas. Dave's expertise with glass and mirror is exceptional and he has worked with Shower Door of Canada for over 15 years.
JoelDriver and Repair Technician
Joel has over 15 years experience in the construction industry. His responsibilities include getting product to the job site safely and on time. His job is also to assist the installer in the installation process as well as to trouble shoot and fix issues with new and out of warranty shower systems.
Glaziers, Installers, Apprentices
Shower Door of Canada recognizes that our ability to grow and provide a high level of service depends on our team of installers. This is why we encourage our Senior installers to train and support the less experienced installers in the tricks of the trade.
Find out more about Joining our Team.